Neoteny Blog

When user & business needs collide

Challenges are a hot topic in our studio at the moment, we're trying to get better at:

• learning from them
• where possible avoiding them, and
• spotting them early

We posted a more general article on this last week: learning from our challenge piles.

I presented on this at UX Australia last month 

Presentation slideshow

I promised to follow up on the challenge that I didn't get to during my presentation; what happens when user and business needs collide?

Learning from our challenge piles

Good design is hard to do. The very nature of human centred design is confronting, challenging and often uncomfortable. Every project builds up a collection of challenges along the way, which can pose significant risk to the project’s success, and if we don’t tackle them head on they can be detrimental for everyone involved. How can  we share and learn from each other’s challenges?

Emerging a User Experience Strategy

This article was written in collaboration with @pennyhagen

In this previous article, we focused on the first step to developing a User Experience (UX) strategy by presenting how user stories are generated, themed and prioritised, as a means of helping us to understand the shape of the project (what) and its purpose (why).  In this article we focus on the use of scenarios and paper prototypes to support a rapid and collaborative exploration of potential implementation approaches (how).