Description
Mapping stakeholder pathways enables us to understand a core set of scenarios in more detail and form the framework of future prototyping activities.
Value
- User pathways identify behavioural and common patterns, and provide a point to cross-check against business objectives to inform feasibility
- The insights gained reduce the potential risk of choosing a project path that can’t be supported or implemented adequately
- They allow us to adjust our priorities or assumptions to support future activities
- They give us a sense of scale and complexity
